The best way to contact us is through our contact page. Dont worry, we usually answer fast :)
Busportal sells the bus ticket at the same price than the bus companies and covers all the buying fees.
The dollar exchange rate is automatically updated everyday and multiplicated by 1.05.
Our prices are in Peruvian Nuevo Soles and Dollars.
No, Busportal does not require its customer to register to buy bus tickets.
It depends on the bus company but you can buy from 48 hours to 4 hours before the departure of the bus.
A passenger can use any card to pay for the ticket, not necessarily their own. However, the passenger in whose name the ticket is booked should carry a proof of his identity and his Voucher at the time of boarding the bus.
You can purchase your bus tickets with PagoEfectivo, Visa, American Express, Mastercard and soon other payment platforms.
Busportal is affiliated to Alignet, using the "Verisign technology", "Fraud screen" and "3D Secure". Alignet Fraud screen (http://www.alignet.com/afs.htm)
Refunds will be revised individually and always proceeded taking into account the refund policies of the bus companies. Please revise our refund policy.
Busportal is trying its best to affiliate the most renowned bus companies of Peru. You can find the "security policy" of the bus companies affiliated to Busportal on the "companies" page of the website.
Go to our "company page" and then click on the logo of the bus company to access its contact information at the bottom of the page
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People under 18
The bus ticket has to be purchased since the 5 years old of the kids.