Withholding percentage with and without the refund guarantee.
|You received the email of acceptation of your refund:||WITHOUT REFUND GUARANTEE||WITH REFUND GUARANTEE|
|Until 24 hours before the bus departure||Penalty of 15% of the price of the ticket(s)||no penalty|
|Less than 24 hours before the bus departure||Not available||Not available|
We will not take into account your refund request if it is not properly filled or if any information is missing. Send an email with the subject REEMBOLSO to email@example.com, with the following details:
In the case you paid your ticket with cash, please add the following details: